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Privacy Policy

Last updated:

1. Information We Collect

When you contact us through our website or sign up for our services, we collect information you voluntarily provide, including:

  • Name, email address, and phone number (from contact forms)
  • Subscription and payment information (for purchased services)
  • Communication preferences and profile information
  • Automatically collected data: IP address, browser type, pages visited, referral source, and timestamps through Google Analytics
  • Cookie information as described in our Cookie Policy

2. How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide requested services
  • Send you educational materials and updates (with your consent)
  • Process payments and manage subscriptions
  • Improve our website and services through analytics
  • Comply with legal obligations
  • Protect against fraud and ensure platform security

3. Legal Basis for Processing (GDPR Article 6)

Under GDPR, we process personal data on the following legal bases:

  • Contractual necessity: To provide services you've requested or purchased
  • Consent: For marketing communications and non-essential cookies (via our cookie consent banner)
  • Legal obligation: To comply with UK/EU law and regulations
  • Legitimate interest: To improve our services, prevent fraud, and ensure platform security

4. Third-Party Services and Data Sharing

We use the following third-party services that may process your data:

  • Google Analytics: Tracks website usage to improve user experience. See Google's Privacy Policy.
  • Google Ads Conversion Tracking: Measures advertisement performance and user interactions.
  • Google Maps: Embedded on our contact page to show our location. See Google's Privacy Policy.
  • Email service providers: We may use third-party email platforms to send newsletters and communications.

We do not sell your personal data to external parties. Data is shared only with service providers necessary to provide our services, under strict data processing agreements.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include encryption, secure transmission protocols, and restricted access controls.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request we correct inaccurate information
  • Deletion: Request we delete your data ("right to be forgotten")
  • Restriction: Request we restrict processing of your data
  • Portability: Request your data in a portable format
  • Objection: Object to processing for marketing or legitimate interest purposes
  • Lodge a complaint: File a complaint with your local data protection authority (UK ICO: ico.org.uk)

To exercise these rights, contact us at info@ecodynam.world.

7. International Data Transfers

Some third-party services (Google Analytics, Google Ads) may process data in the United States. Such transfers comply with standard contractual clauses or equivalent safeguards recognised under GDPR.

8. Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations:

  • Contact form submissions: 12 months
  • Customer accounts and purchase records: Duration of service plus 7 years (for tax compliance)
  • Google Analytics data: 26 months by default
  • Marketing communications: Until you unsubscribe

9. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from children under 13. If we become aware of such collection, wewill promptly delete such information.

10. Cookie and Tracking

We use cookies and similar tracking technologies to enhance your experience. Detailed information is available in our Cookie Policy. You can manage cookie preferences through our consent banner.

11. Policy Changes

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance.

12. Contact Us

For privacy inquiries, data requests, or concerns, contact:

Ecodynam
28 Savile Row
London, W1S 3PE
United Kingdom
Email: info@ecodynam.world
Telephone: +44 20 7946 0958